Privacy Policy
Delhi Building & Other Construction Workers Welfare Board (DBOCWWB)
Government of NCT of Delhi, Labour Department
This Privacy Policy applies to the DBOCWWB Labour Welfare mobile application and related services (the “Application”, “App”) developed and operated by the Delhi Building & Other Construction Workers Welfare Board (DBOCWWB), Government of NCT of Delhi, Labour Department. We are committed to protecting your privacy. This document explains how we collect, use, and protect information when you use our App.
Information We Collect
The Application collects the information you provide directly when registering with the Board, signing in, or applying for a welfare scheme. This includes:
- Name — your full name as recorded with the Board.
- Mobile number — used to send a one-time password (OTP) and to identify your account.
- Aadhaar number — required by the Board to verify your identity and establish eligibility for welfare schemes under the Building and Other Construction Workers Act.
- Date of birth and gender — required to determine eligibility for age- and gender-specific schemes.
- Registration number and account identifier — used to link your session to your registration record with the Board.
- Photographs — captured or uploaded by you when a scheme application requires a photograph or supporting document.
- Precise location — recorded only at the moment a photograph is captured, in order to geotag that photograph where on-site verification is required. Location is not tracked in the background, and you may decline this permission and continue to use the Application.
How We Use Your Information
Information is used solely to operate the Application and administer the Board’s welfare services:
- To register you as a construction worker with the Board and maintain your labour card record.
- To authenticate you when you sign in, including by one-time password.
- To assess eligibility for, and process applications to, welfare schemes.
- To verify site presence where a scheme requires a geotagged photograph.
- To notify you about the status of your registration and applications.
We do not use your personal information for advertising, and we do not sell it.
Permissions Used
- INTERNET: For connectivity and communication with our backend servers.
- VIBRATE: For haptic feedback to enhance user experience.
- CAMERA: For capturing photos for profile or records, only when you choose to do so.
- ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION: To capture your location only when photographs are taken for geotagging purposes. Declining these permissions does not prevent you from using the Application.
- READ_EXTERNAL_STORAGE and WRITE_EXTERNAL_STORAGE: To allow you to upload or save images/documents related to your records.
Sharing of Information
Your information is submitted to the Board’s own systems and is not shared with third parties for advertising, analytics, or commercial purposes. It may be disclosed only:
- to departments and agencies of the Government of NCT of Delhi, where required to process your registration or a scheme application; and
- where disclosure is required by law, regulation, or an order of a competent authority.
The Application uses Google Play Services for app distribution and delivery, which is governed by Google’s Privacy Policy.
Data Retention and Security
All data transmitted between the Application and the Board’s servers is encrypted in transit using HTTPS. We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure.
Because your registration forms part of a statutory welfare record, certain information may be retained for the period required under the Building and Other Construction Workers Act and applicable record-keeping rules, even after you request deletion of your account. Where this applies, we retain only the minimum required by law.
Children’s Privacy
The Application is intended for construction workers aged 18 and above who are registered, or seeking registration, with the Board. It is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
Account and Data Deletion
You may request deletion of your account and the personal data associated with it at any time.
How to request deletion: send an email to bocwhq.delhi@delhi.gov.in (copy bocwhq.del@gmail.com) from the mobile number or with the registration number associated with your account, stating that you wish to delete your DBOCWWB Labour Welfare account. Please include your registered mobile number and registration number so that we can verify your identity.
What is deleted: your account credentials, profile details, uploaded photographs, and any location data recorded with them.
What may be retained: records the Board is legally required to keep under the Building and Other Construction Workers Act and related rules, including records of welfare benefits already disbursed. These are retained only for the statutory period.
Requests are actioned within 30 days of verification. You may also stop all further collection at any time by uninstalling the Application.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify users of any changes by updating this page. Please review this page periodically for changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or to request deletion of your data, please contact us at: